Last updated: October 29, 2026
Welcome to PMD: Premier Motoring Development ("PMD," "we," "us," or "our"), operated by PMD VIP LLC. These terms govern purchases from pmddriven.com and your use of our website. Please review them before ordering. Questions may be directed to 904.755.8360 or our Contact page.
1. Agreement & Related Policies
When you affirmatively accept these terms before purchasing, you agree to these terms and the policies presented with them: our Order Cancellation Policy, Returns & Exchanges Policy, Special Orders Policy, Shipping Policy, Pricing Policy and Warranty Policy. Our Privacy Policy separately explains how we handle personal information; acceptance of purchase terms is not blanket consent to marketing or optional tracking.
Product-specific conditions, including special-order status, lead times, deposits, and separately billed freight, will be disclosed before purchase. A product-specific condition does not remove the three-day cancellation period described below. If published terms conflict, PMD will not use the conflict to impose an undisclosed restriction or fee. Applicable consumer rights take precedence.
2. Orders, Payment & Verification
An automated order confirmation acknowledges receipt of your order. It does not confirm stock availability, supplier acceptance, or shipment.
Payment may be collected at checkout before fulfillment begins. Payment collection does not shorten the initial cancellation period. Available payment methods are those displayed at checkout. Financing and third-party payment services are also governed by the provider's terms.
We may request reasonable billing, delivery, or identity verification to help prevent fraud. PMD may decline an order because of unavailable merchandise, unresolved verification issues, a pricing error, legal shipping restrictions, or inability to fulfill it. If PMD cancels an unfulfilled order or item, we will notify you and refund the amounts paid for it without a cancellation fee. We will not substitute a materially different product without your approval.
3. Three-Day Holding Period & Cancellations
PMD holds every order for 3 calendar days after it is placed before processing begins, so you have time to change or cancel it. The period starts when you receive your order confirmation email.
Cancellation requests received within this holding period qualify for a full refund, including any deposit, with no cancellation fee. Eligibility is based on when we receive the request, not when staff respond; requests received outside business hours are timestamped when received.
To request cancellation, reply to your order confirmation email or email us from your original email address used to when order was placed. Include your order number. You may also call 904.755.8360, Monday–Friday, 9am–5pm ET.
For security, cancellation requests submitted to us by email must come from the email address used to place the order. Requests submitted from any other email address do not constitute a valid cancellation request and will not be accepted. If you no longer have access to the original email account, please call 904.755.8360 for assistance with identity verification and cancellation.
We will confirm cancellation in writing to the email address associated with the purchase. Eligibility for the fee-free cancellation period is based on when we receive your request, not when we send confirmation. Our confirmation process does not limit cancellation or refund rights provided by applicable law.
After this period, cancellation is not guaranteed. We must verify the order's status with our warehouse, manufacturer, or distributor. Approved customer-requested cancellations after the holding period are subject to a 5% fee on the canceled merchandise subtotal, excluding tax and shipping, except where a full refund is required by law. We will not apply both a cancellation fee and a restocking fee to the same merchandise.
No cancellation fee applies when PMD cancels your order, when a pricing error or supplier price change occurs and you decline the revised price, or when PMD cannot meet a promised ship date and you cancel because of the delay.
Shipped items must be handled under our Returns & Exchanges Policy. Legally required cancellation and refund rights do not depend on our internal approval process.
4. Special Orders & Deposits
Special orders include products specifically sourced for a customer, imported from Japan or another overseas supplier, custom-built, or made to order. Special-order status will be disclosed before purchase. An ordinary out-of-stock item is not automatically subject to undisclosed special-order restrictions.
The fee-free three-day holding period applies to special orders. After that period, once an order is submitted to the manufacturer or supplier or production begins, cancellation and specification changes are generally unavailable. Any permitted cancellation must be confirmed in writing and is subject to the 5% cancellation fee above.
Special-order products are generally ineligible for change-of-mind returns or exchanges. This does not exclude remedies for incorrect, damaged, or defective goods or rights provided by law.
Deposit amounts, balance deadlines, and applicable restrictions will be disclosed before payment. A deposit is not automatically forfeited merely because an order is classified as special order. Any deduction or retention must be supported by the terms disclosed before purchase and applicable law.
5. Pricing, Errors & Additional Charges
Prices are in U.S. dollars and may change without notice before you place an order. Prices do not include sales tax, international duties or freight surcharges unless stated.
If a pricing error, listing error or supplier price change affects an order before it is processed, we will contact you before proceeding. You may approve the revised price or cancel the affected item for a full refund, including any deposit, without a cancellation fee. We will not charge an additional amount without your approval. If we cannot reach you within 3 business days or you do not approve the revised price, we will cancel the affected item and refund the amounts paid for it. Once an order is accepted for processing at a confirmed price, that price stands.
Sale prices apply only to orders placed during the sale period. Discount codes cannot be combined unless stated and cannot be applied to past orders. Refunds on discounted items are based on the price you actually paid.
6. Availability, Lead Times & Shipping
Products may ship from PMD, a manufacturer, distributor, or fulfillment partner. An order may arrive in multiple shipments. In-stock orders ship after the 3-day holding period, usually within 1–3 business days after that; you may ask us to waive the holding period to ship sooner.
Checkout shipping estimates refer to carrier transit time after dispatch. They do not include the initial holding period, processing, production, special-order fulfillment, or import time. Expedited shipping does not accelerate those periods unless we expressly confirm otherwise.
Product-specific shipment estimates will be provided where available. If we cannot meet the applicable shipment timeframe, we will provide the required delay notice, revised information, and any legally required options to consent to delay or cancel for a full and prompt refund. Manufacturer delays do not remove those obligations.
Tracking is sent by email when your order ships. Label creation alone does not establish that the carrier has received the shipment.
Large items such as aero kits, seats, exhausts and wheel and tire packages may ship by truck freight (LTL). Residential delivery, liftgate and limited-access fees may apply and will be quoted before shipping. Shipments to Alaska, Hawaii, U.S. territories, APO/FPO addresses and P.O. boxes may need extra charges or a different carrier.
International orders require a shipping quote before processing. International customers are the importer of record and are responsible for customs duties, import taxes, tariffs and brokerage fees unless a written quote states they are included. For imported items quoted with delivery to PMD's U.S. warehouse, any included import duties and tariffs will be specified in the quote; domestic freight is separate unless expressly included and must be approved before dispatch.
You are responsible for providing a correct, complete delivery address and for disclosing residential, liftgate, appointment, or other special requirements. Address corrections, returns to sender and refused deliveries may incur carrier fees, which are deducted from any refund or billed to you. Charges attributable to PMD's error will not be passed to you.
7. Signatures, Freight Inspection & Delivery Problems
High-value orders may require a signature. If you request removal of a signature requirement or authorize unattended delivery, this may affect carrier recovery options if the package is subsequently missing. It does not waive rights provided by law.
Inspect every freight shipment before signing. Open the packaging in front of the driver when possible. If you see damage, or the driver won't wait, write "SUBJECT TO INSPECTION – DAMAGED" on the delivery receipt with a short description. Signing a clean delivery receipt can void the carrier damage claim.
Report damaged, missing or lost shipments to PMD within 3 calendar days of delivery. Send photos of the outer box, shipping label, packaging and the damaged item; keep all packaging; do not install or modify the item; and do not return anything until we give you instructions. PMD files the carrier claim and will repair, replace or refund the item once the claim is resolved. Claims reported late, or without photos or packaging, may be denied by the carrier.
If tracking shows delivered but you did not receive the package, check with neighbors and your building, then contact us within 3 days. We will open a carrier trace and may ask for a signed statement or police report for stolen packages.
Refusal alone does not cancel an order. Refused international shipments are refunded minus original and return shipping and any duties charged to PMD.
8. Returns & Exchanges
Request customer returns within 14 calendar days of delivery. Obtain a Return Authorization Number (RAN) before shipping; returns sent without a RAN may be refused. Approved items must be shipped at your cost to the address in your return instructions within 30 calendar days after the RAN is issued, with the RAN written on the outside of the box.
For customer-requested returns, items must be unused, uninstalled, unmodified, not test-fitted on the vehicle, and in original, undamaged packaging with all hardware, accessories, instructions, and labels. Electronics must remain unopened with manufacturer seals intact. These conditions do not automatically exclude defect or warranty claims.
Final sale (not returnable): special-order, custom-built and made-to-order items; wheel and tire packages that have been mounted or balanced; opened electronics and tuning software or licenses; items marked clearance or final sale; and items that have been installed, painted, cut, drilled or otherwise modified. These restrictions do not limit your rights for incorrect, damaged or defective items.
Approved customer-requested returns carry a 20% restocking fee on the returned item's purchase price, excluding tax and shipping. The fee is waived if you choose store credit; the waiver must be confirmed in writing before you ship the return. Original shipping is not refundable; if your order shipped free, the actual cost PMD paid to ship it is deducted from your refund. You pay return shipping and should use a tracked and insured service. Freight and oversized returns must be packed as received; contact us for a quote first. Missing packaging or parts may result in a deduction or refusal of the return.
Exchanges require prior approval and are subject to availability and the eligibility rules above. For customer-requested exchanges, you pay return shipping, shipping for the replacement and any price difference; the restocking fee is waived on exchanges for in-stock items.
No restocking fee applies, and PMD covers return shipping, when PMD shipped the wrong item, PMD confirmed fitment in writing and the part does not fit the vehicle you described, the item arrived damaged and was reported under our Shipping Policy, or a defect is verified by PMD or the manufacturer. If PMD made the error, we ship the correct item and arrange the return at no cost to you.
Store credit is issued as a PMD gift card and is valid for 12 months from issue on any product at pmddriven.com.
9. Incorrect, Damaged, Defective & Fitment Concerns
If an item appears incorrect, damaged, or defective, do not use, install, modify, paint, or repair it. Contact PMD promptly with your order number, photographs of the item and packaging, part numbers, labels, and a description of the issue. Vehicle details, photographs, video, or installation information may be needed to review fitment concerns.
Retain all packaging and components until the issue is resolved. Do not return anything without instructions. PMD will coordinate with the carrier or manufacturer when appropriate. Inspection may be necessary to determine whether repair, replacement, refund, or another remedy is appropriate. Defects found after installation are handled under our Warranty Policy.
The ordinary return deadline and condition requirements do not override applicable warranty coverage or legal rights.
10. Refund Timing
Approved cancellation refunds are issued to the original payment method within 5 business days of our written confirmation, or sooner when required by law. Approval procedures will not extend legally required deadlines.
Approved return refunds are issued to the original payment method within 5 business days after inspection, or sooner if required by law. We will communicate inspection findings and any applicable deductions. Your bank or financing provider may require additional time to post the refund. Orders paid with Affirm are refunded to Affirm and reflected in your loan balance. Store credit will not replace a legally required monetary refund.
11. Fitment, Installation & Product Use
Provide complete and accurate vehicle information, including year, model, trim, drivetrain, market specification, brake package, and relevant modifications. Contact PMD before ordering if fitment is uncertain. If PMD confirms fitment in writing and the part does not fit the vehicle you described, it is treated as a PMD error under our Returns & Exchanges Policy. Incorrect specifications selected by the customer are subject to the disclosed return and special-order restrictions.
Verify part numbers, condition, clearances, and compatibility before permanent installation or modification. For wheels, confirm brake and suspension clearance before mounting tires. For aero, arrange a careful trial fit before paint or permanent mounting. Follow the manufacturer's installation and safety instructions and use a qualified installer when appropriate.
Do not proceed with installation if a problem is found. Contact PMD before authorizing corrective work or incurring expenses you intend to claim. Reimbursement of installation, removal, paint, modification, or related costs is not automatically included and will be assessed under any applicable warranty, written agreement, and law.
12. Warranties
Warranties come from each product's manufacturer, and PMD will help you file the claim. Coverage, length and terms vary by brand and are set by the manufacturer, not PMD. Review the manufacturer's warranty on the product page or ask us before you buy. The manufacturer decides whether to repair, replace or credit the product.
Warranties generally do not cover labor for removal or reinstallation, towing, rental vehicles or other consequential costs; damage from improper installation, misuse, accidents, racing or competition, or neglect; normal wear or finish changes; modified, repaired or refinished products; or shipping to and from the manufacturer unless the manufacturer covers it. Shipping damage and incorrect items are not warranty claims and are handled under sections 7 and 8.
PMD does not extend another manufacturer's warranty beyond its stated terms. Any separate warranty for a PMD-branded product will be identified with that product; this page does not create a blanket PMD product warranty.
Under the federal Magnuson-Moss Warranty Act, installing an aftermarket part does not automatically void a vehicle's entire warranty. Coverage may be denied for damage caused by that part or its installation, subject to applicable law. Nothing here excludes nonwaivable warranties or other consumer rights.
13. Road Use, Emissions & Safety
Product legality varies by application and location. Some products are restricted to particular uses or may not be legal for public-road use. Review product-specific restrictions and applicable emissions, noise, inspection, and safety requirements before purchase and use.
A competition-use or off-road label does not itself establish legality or exempt a product from emissions laws. PMD may decline or cancel orders where sale or shipment is prohibited. Nothing in these terms authorizes emissions tampering or unlawful use.
14. Website Content & Intellectual Property
Website text, graphics, photographs, logos, and other materials belong to PMD or their respective owners and licensors. Product images may be representative; finishes, included components, and specifications should be verified against the listing and selected options.
You may use the website for personal shopping and lawful reference. Reproduction or commercial reuse requires permission from the relevant rights holder, except where permitted by law. Third-party brand names and trademarks remain the property of their respective owners.
Do not misuse the website, interfere with its operation, attempt unauthorized access, or submit fraudulent information.
15. Applicable Law, Disputes & Updates
These terms are governed by Florida law to the extent permitted by law, without removing mandatory protections available in your jurisdiction. Nothing here restricts legally protected payment-dispute rights or access to remedies that cannot lawfully be waived.
Please contact PMD with concerns so we can investigate and attempt a resolution. We may update these terms for future purchases. Updates do not retroactively change an existing order's agreed terms without an appropriate agreement or legal basis.
If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Nothing in these terms excludes liability or rights that cannot legally be excluded.
Contact
PMD: Premier Motoring Development
Operated by PMD VIP LLC
6900 Philips Hwy, Ste. 12, Jacksonville, FL 32216
Phone: 904.755.8360 (Monday–Friday, 9am–5pm ET)
Website: https://pmddriven.com
Contact PMD